Further detail can be obtained about the connected users by selecting, Tools, Connections Troubleshoot from the Empress Master menu.
The list displayed will show the computer name connected, date and time connection was made and the connection type, Empress or Empress Master. If a connection is listed that is not currently connected due to a network disconnection fault or similar, it can be removed by clicking on the appropriate entry, and selecting delete.
NOTE: Do not delete any entry present that is in use. If removed, the workstation will disconnect suddenly discarding any tests selected. |